CM Client health dashboard - Software Inventory

David Zemdegs 1,586 Reputation points
2023-03-07T23:09:18.1266667+00:00

My client health dashboard is showing 75% failure for software inventory.

Why is it doing that when we have not enabled software inventory on any clients?

Thanks

David Z

Microsoft Configuration Manager
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  1. Sherry Kissinger 4,046 Reputation points
    2023-12-27T13:52:01.1+00:00

    My (likely unpopular opinion)... if the goal is to make the Client Health Dashboard for Sinv "look healthy", I'd make one and only 1 rule for file inventory, something like....

    look for this file: c:\Nothing\Nothing.txt and turn it on and deploy it to all.

    My guess is that it's looking at summarization; and not taking into account that "never reported anything" is also a healthy scenario in your specific instance. If you turn on sinv, looking for nothing, at least the clients will report back that sinv completed successfully, so the dashboard will equalize. If the sinv rule is for a specific file in a specific folder (that doesn't exist), sinv will be fast.

    Alternatively, if you don't want to cheat like that, then... do what I do. Don't look at the console for "client health"; make your own reports or look into one of the multiple 3rd party companies that provide custom reports.

    or... if you want to continue to look at the Dashboard in the console, since you know that sinv isn't enabled, just know not to bother to pay attention to the Software Inventory section of the dashboard, since it is inaccurate in your scenario of "File Inventory not enabled".

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  1. AllenLiu-MSFT 41,611 Reputation points Microsoft Vendor
    2023-03-08T02:16:27.7566667+00:00

    Hi, @David Zemdegs

    Thank you for posting in Microsoft Q&A forum.

    It seems the software inventory is enabled in the default client settings.

    When you move the cursor to the Software Inventory, how many success and failure clients showing up?

    And you can click it, it will show all the devices that have software inventory status. You may check resultant client setting of these devices to see if the software inventory enabled for them.

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  2. David Zemdegs 1,586 Reputation points
    2023-03-09T02:56:45.98+00:00

    Software inventory is definitely not enabled for any clients.

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  3. AllenLiu-MSFT 41,611 Reputation points Microsoft Vendor
    2023-03-09T09:19:42.31+00:00

    Hi, @David Zemdegs

    Thank you for posting in Microsoft Q&A forum.

    Can you show me the software inventory of health trends by scenario? If you do not enable software inventory, it should show 0% of it.

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