Why my designer workflow never ends

john john 791 Reputation points
2023-03-08T00:42:24.2933333+00:00

I have this workflow which create a Task inside my SharePoint online site collection>> wait for the response and send an email, as follow:

User's image

But currently the workflow will create a task >> but after having the user provide a comment inside the Workflow Tasks item >> the workflow will stay in progress.. so why it is not ending?

Thanks

SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
6,456 questions
SharePoint Workflow
SharePoint Workflow
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Workflow: An orchestrated and repeatable pattern of business activity, enabling data transformation, service provision, and information retrieval.
275 questions

2 answers

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  1. AllenXu-MSFT 4,981 Reputation points Microsoft Vendor
    2023-03-13T06:52:00.9+00:00

    @john john ,

    As I couldn't reproduce this issue on my end, I would suggest you can open a ticket to Microsoft via creating a service request in M365 admin center. Microsoft experts will give you instant help.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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  2. Chilly 116 Reputation points
    2023-03-17T18:50:15.71+00:00

    Have you tried to add stop workflow after the email action?