Why my designer workflow never ends

john john 926 Reputation points
2023-03-08T00:42:24.2933333+00:00

I have this workflow which create a Task inside my SharePoint online site collection>> wait for the response and send an email, as follow:

User's image

But currently the workflow will create a task >> but after having the user provide a comment inside the Workflow Tasks item >> the workflow will stay in progress.. so why it is not ending?

Thanks

SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
9,565 questions
SharePoint Workflow
SharePoint Workflow
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Workflow: An orchestrated and repeatable pattern of business activity, enabling data transformation, service provision, and information retrieval.
506 questions
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2 answers

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  1. AllenXu-MSFT 15,926 Reputation points Microsoft Vendor
    2023-03-13T06:52:00.9+00:00

    @john john ,

    As I couldn't reproduce this issue on my end, I would suggest you can open a ticket to Microsoft via creating a service request in M365 admin center. Microsoft experts will give you instant help.


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  2. Chilly 116 Reputation points
    2023-03-17T18:50:15.71+00:00

    Have you tried to add stop workflow after the email action?

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