登录OneDrive时遇到问题

Question

OneDrive不能登录。大约一个月前是可以登录的。错误代码CAAC0000E。我登录管理员账号后，执行了“从所有设备注销”的操作，但是没有效果，登陆界面一直停留在“loading……”状态。请问如何解决

Answer 1

Hi @9739

Currently in Microsoft Q&A we only support English, could you please edit your question into English？Thanks for your understanding.

• First I suggest you go to Service Health status page for any outages for OneDrive.
• Then I suggest you go to Windows settings > Time & Language > Date & Time, please enable 'Set time automatically' and 'Set time zone automatically'.

If you can not enable the time zone automatically, please make sure your local time zone is shown in Time zone.

• Besides, please check your Internet connection.
• If the steps above do not work, it's recommended to uninstall OneDrive, re-install it to chekc this issue.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---