Get chat between user and teamsApp - BROKEN

Question

We have an app that sends messages from a bot to a user. This code worked as per a week ago. During debugging process we discovered that we are no longer able to retrieve a chat conversation between an app and a user:

https://graph.microsoft.com/beta/users/{userId}/teamwork/installedApps/{appId}=**/chat**

as per: https://learn.microsoft.com/en-us/graph/api/userscopeteamsappinstallation-get-chat?view=graph-rest-1.0&tabs=http

NOTE: the same error happens when using both SDK and REST Graph Explorer. It is simply not possible to do /chat.

{
    "error": {
        "code": "BadRequest",
        "message": "BadRequest",
        "innerError": {
            "message": "",
            "code": "BadRequest",
            "innerError": {},
            "date": "2023-03-08T12:56:01",
            "request-id": "c1ab0b16-1e89-4ae3-81e5-e66c2116b1b3",
            "client-request-id": "aec8e813-08f6-262b-bfd6-c369411433c6"
        }
    }
}

Please note that:

https://graph.microsoft.com/beta/users/{userId}/teamwork/installedApps/{appId}=

works just fine.

Because there is nothing that was changed on our side, we believe it's a bug.

Can someone look into that?

Best Regards

Piotr Kolodziej

Answer 1

Hello @Piotr Kolodziej,

Thanks for reaching out!

I am able to get the chat details using this GET https://graph.microsoft.com/beta/users/{userId}/teamwork/installedApps/{appId}/chat Graph API. I was not getting "Bad request" while trying to replicate your issue locally. Usually, this error occurs when the {app-installation-id} is invalid.

Please validate that you are using a valid bot id in place of {app-installation-id} in your API request. Please let me know if the issue still persists.

Hope this helps.

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