Microsoft Edge Sync problem in RDS environment -- impossible to connect for the moment

Aymen El Jaziri 0 Reputation points
2023-03-08T14:39:14.8833333+00:00

Hello

Screenshot 2023-03-08 093717

We have a problem with the synchronization of Microsoft Edge on the Remote Desktop connection.

Edge synchronization on local sessions is working for all users, but on RDS it works for some users and others not.

I checked all the Azure AIP (Azure Information Protection) settings and they are correct and well configured.

Thanks

Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
2,209 questions
Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
525 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,337 questions
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  1. ShiJieLi-MSFT 8,341 Reputation points Microsoft Vendor
    2023-03-14T06:22:31.1766667+00:00

    Hi @Aymen El Jaziri ,

    Thanks for your screenshot. From this screenshot, I can see your Server URL under Environment Info is empty, which may indicate there's a server endpoint issue. Please check the troubleshooting steps.


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    Best Regards,

    Shijie Li