ASRMobilityServiceBootDiskNotFound

Mike 0

Linux 5.10.0-21-cloud-amd64 #1 SMP Debian 5.10.162-1 (2023-01-21) x86_64

This version of Linux is in AWS in the Instance EC2 after migrating from Azure to AWS with Elastic Disaster Recovery.

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Now I want to migrate from AWS to Azure using the Azure Migrate following the steps in the following article https://learn.microsoft.com/en-us/azure/migrate/tutorial-migrate-aws-virtual-machines in the section Installation guide for Windows AWS VMs, step #2.

This the procedure in Linux.

User's image

I have the next error ASRMobilityServiceBootDiskNotFound in file InstallerErrors.json

User's image

And this the error in the file ua_install.log.

ua_install.log

Does anyone know why this problem could occur with Azure migrate?

Regards

Tech-Hyd-1989 5,741 Reputation points

2023-03-13T06:04:23.82+00:00

Hello Mike

Checking to see if your question has been answered in my response or if you have any further queries?

Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.
SwathiDhanwada-MSFT 17,401 Reputation points

2023-03-17T09:41:01.2166667+00:00

@Mike Hope the information provided is useful. Kindly revert if you have further questions.

2 answers

Tech-Hyd-1989 5,741 Reputation points

2023-03-11T08:47:14.1266667+00:00
Hello Mike,

Good day!

If the boot and root partitions are on different disks, the configuration is not supported by ASR. It most likely to result in this error "ASRMobilityServiceBootDiskNotFound" If this is not the reason, one of the below could be possibly blocking you from installing ASR agent.

Other configurations that aren't supported with ASR are

/boot on LVM not supported

These directories (if set up as separate partitions/file-systems) must be on the same OS disk on the source server: /(root), /boot, /usr, /usr/local, /var, /etc.

Multiple OS disks aren't supported.

This is documented on ASR Support Matrix, for details see, https://learn.microsoft.com/en-us/azure/site-recovery/vmware-physical-azure-support-matrix#linux-file-systemsguest-storage

Let me know if you need any further help!

Please don’t forget to "Accept Answer" and hit "Yes" for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.
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Mike 0 Reputation points

2023-03-12T15:35:03.8966667+00:00

Hello Subrotho,

Thanks for the information.

But in my case, what other alternative could I do to be able to migrate that Linux VM with Azure Migrate from AWs to Azure?
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Anonymous

2023-05-17T07:29:58.96+00:00

I also met this error.

And here is the my situation.

My source VM is the Instance EC2 in AWS. I want to migrate it to Azure.

Here is the information about source VM, what else I can do for now?
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SadiqhAhmed-MSFT 37,686 Reputation points Microsoft Employee

2023-05-23T14:50:12.4833333+00:00

@Anonymous Are you using Azure Site Recovery or Azure Migrate to migrate your VMs to Azure?

Could you please share more details about the type of VMs and kernel version of it?

SadiqhAhmed-MSFT 37,686 Reputation points Microsoft Employee

2023-05-26T17:51:34.8633333+00:00

@Anonymous We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.

Anonymous

2023-05-29T09:06:05.32+00:00

@SadiqhAhmed-MSFT Thank you for your reply.

Are you using Azure Site Recovery or Azure Migrate to migrate your VMs to Azure?

I am using Azure Migrate. Here is the output of uname -r of the source VM: 5.4.17-2136.314.6.3.el8uek.x86_64

And what do you mean type of VM? Could you provide an example of type? Other detail information about VM is attached in above picture.

SadiqhAhmed-MSFT 37,686 Reputation points Microsoft Employee

2023-06-06T15:21:04.8266667+00:00

@Anonymous Sorry for the delayed response!

AWS is treated as physical machines:

Migrate machines as physical server to Azure with Azure Migrate. - Azure Migrate | Microsoft Learn

Supported OS and Kernels (note AWS kernels not supported, need to upgrade/downgrade to a main kernel):https://learn.microsoft.com/en-us/azure/site-recovery/vmware-physical-azure-support-matrix#for-linux this should help you get going.

SadiqhAhmed-MSFT 37,686 Reputation points Microsoft Employee

2023-06-08T07:29:03.8133333+00:00

@Anonymous Do you have any other question for us? Or are we good to close this conversation?

SadiqhAhmed-MSFT 37,686 Reputation points Microsoft Employee

2023-06-09T11:26:31.0066667+00:00

@Anonymous We haven't heard back from you. In case you already found a solution, would you please share it here with the community? Otherwise, let us know and we will continue to engage with you on the issue.

Abderrahim Djeddou 0 Reputation points

2023-08-03T23:24:23.94+00:00

I'm having the same error when trying to install the Mobility service for VMware VMs,

The VM is running rocky linux 8.8 and has a single disk with a proper boot partition, I'm not sure why this is failing

SadiqhAhmed-MSFT 37,686 Reputation points Microsoft Employee

2023-08-04T14:45:47.1533333+00:00

@Abderrahim Djeddou Only the mentioned versions are supported - https://learn.microsoft.com/en-us/azure/site-recovery/vmware-physical-azure-support-matrix#for-linux

Edwin Omar Fonseca Padilla 65 Reputation points

2023-10-31T03:29:44.8233333+00:00

Hi:

I am having the same problem with a redhat 5.6, I am using azure migrate and I am using the latest version of agent for redhat 5.6.

Microsoft-ASR_UA_9.55.6765.1_RHEL5-64_GA_11Jul2023_release.tar.gz

{ "error_name":"ASRMobilityServiceBootDiskNotFound", "error_params":{}, "default_message":"The boot disk is not available. Create a bootable partition." }, { "error_name":"ASRMobilityServiceUnsupportedRootFileSystem", "error_params":{"SupportedRootFileSystems":"ext3,ext4,xfs,btrfs","RootFileSystem":""}, "default_message":"The supported file-systems for root file-system are ext3,ext4,xfs,btrfs and the current root file-system is "}, { "error_name":"ASRMobilityServiceGrubDeviceNameChange", "error_params":{"Device":"/dev/SysVG/rootLV"}, "default_message":"The Grub has the entry for the device /dev/SysVG/rootLV. Use the UUID instead of the device name." },

SadiqhAhmed-MSFT 37,686 Reputation points Microsoft Employee

2023-11-02T14:18:21.51+00:00

@Edwin Omar Fonseca Padilla Your question has been answered here - https://learn.microsoft.com/en-us/answers/questions/1404611/migrate-redhat-5-6-to-azure
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