Windows Server 2019 Indexing status stuck on 'Loading...'

Question

Hello,

Running W2019 (latest updates) with FSLogix 2210 HF1 and Office 365 (latest semi-annual) with per user search database. When I open Outlook and click on search tools > Indexing status, it's just forever stuck on 'Loading.....'

When I open Indexing options it just says 'Waiting to receive indexing status....'. When I do this as admin on the server it says indexing complete, but nothing is indexed (0 items). When I try to add locations to the index there are no locations available. When I click Modify locations everything is blank, i.e.: I can't add any locations to index.

I tried to move the server to an OU with no GPOs applied, no difference. Tried to rebuilt the index, no difference. When I check the user index in Appdata as well as the system index in Programdata, the file stays 8 MB in size, so it never grows.

When i check the eventlog it's giving me the errors below. Any idea how to fix this? Even with a new image built from scratch (it's non-persistent PVS) it's still not working.

Any idea?

The index cannot be initialized.

Details:
	The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

The application cannot be initialized.

Context: Windows Application

Details:
	The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
	The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
	The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

The plug-in manager <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application

Details:
	(HRESULT : 0x8e5e0713) (0x8e5e0713)

The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

Details:
	The content index catalog is corrupt.   0xc0041801 (0xc0041801)

The search service has detected corrupted data files in the index {id=4810 - onecoreuap\base\appmodel\search\search\ytrip\common\util\jetutil.cpp (310)}. The service will attempt to automatically correct this problem by rebuilding the index.

Details:
	 0x8e5e0713 (0x8e5e0713)

Answer 1

Hello

Thank you for your question and reaching out. I can understand you are  having query\issues related  to Indexing in Windows server 2019.

1. Execute below command from Command Prompt. 
msdt.exe -ep WindowsHelp id SearchDiagnostic

2. Disable any Antivirus program or Windows firewall you may have for temporary purpose.

3. Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter 
    ->  C:\Windows\Temp
    ->   %USERPROFILE%\AppData\Local\Temp

4. Run Disk Cleanup from Select C:\ Drive from Properties- > General -> Disk Cleanup - >Cleanup system files

5. Run sfc /scannow from elevated prompt.

6.  Run below DISM commands  from elevated prompt.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online  /Cleanup-Image /RestoreHealth

References:

https://answers.microsoft.com/en-us/windows/forum/all/windows-search-indexcatalog-gets-corrupted-daily/330eaa46-164f-49c6-bae1-048d108a1704

--If the reply is helpful, please Upvote and Accept as answer--