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Paying subscription not owned

Mohamed Mounir 0 Reputation points
2023-03-10T16:34:26.3033333+00:00

There are 2 invoice for 2 subscriptions i not owned and i can't cancel them or disable

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
7,585 questions
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,354 questions

2 answers

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  1. JimmySalian-2011 42,071 Reputation points
    2023-03-10T18:23:50.51+00:00

    HI Mohammed,

    Please contact the billing team for this issue - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

    Hope this helps.

    JS

    ==

    Please accept as answer and do a Thumbs-up to upvote this response if you are satisfied with the community help. Your upvote will be beneficial for the community users facing similar issues.

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  2. dkrishnaveni-MSFT 1,951 Reputation points Microsoft Employee
    2023-03-12T06:57:22.94+00:00

    Hello,

    Best option here is to contact billing support team. Please ensure to include your subscription ID, admin account used to create the subscription

    Create support request from azure portal: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

    If you're unable to create support request, try to reach support via global customer support as shown below.

    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    Ensure to share your preferred contact method and team will connect with you to assist further.

    Hope this helps!

    Regards

    Divya.

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