plugable 5.0 adapter driver wont load

RORAI, BRIAN /058080 /GA032 0 Reputation points
2023-03-11T05:40:26.78+00:00

have a new plugable 5.0 adapter on my windows 10 operating system but it says microsoft cant load the driver. how do i get the driver to load

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Karlie Weng 16,431 Reputation points Microsoft Vendor
    2023-03-13T02:07:02.4766667+00:00

    Hello @RORAI, BRIAN /058080 /GA032 

    The driver might be blocked by Windows.

    Have you tried download the latest legal drivers by using Windows update or from the manufacturer’s website?

    Drivers – Plugable Technologies

    Or try turning off the Memory integrity setting in Windows Security as suggested in A driver can't load on this device - Microsoft Support

     

    Best regards

    Karlie Weng

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