This app has started giving me 8 numbers instead of 6 how can I go back to 6 numbers?

Stephen Moloney 0 Reputation points

Hi I have recently changed phones and reinstalled all my apps and now when they ask for the authentication code I log into the app and it now gives 8 numbers and now I can’t log in to anything because my apps ask for 6. How can I change this back to the original 6 numbers for the code so I can log into my accounts

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,040 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,468 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,834 questions
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2 answers

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  1. Anonymous

    Hi Stephen

    You can change the verification method, such as phone verification. In addition, you can contact the administrator to reset your password.

    0 comments No comments

  2. SokiGuo-MSFT 22,996 Reputation points Microsoft Vendor

    Hi @Stephen Moloney

    Thanks for visiting our forum. Microsoft Teams tag is mainly focused on the general issue of Microsoft Teams application troubleshooting.

    As Willenmy said, if your Teams account can change how you authenticate to sign in. You can sign on here to manage the authentication devices.

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