How to fix NotFound error while getting all channels for a team

Ashish Jhunjhunwala 0 Reputation points
2023-03-13T07:25:27.88+00:00

We are intermittently getting below error:

{“errorCode”:“Not Found”,“errorDescription”:“{\“error\“:{\“code\“:\“NotFound\“,\“message\“:\“UnknownError\“,\“innerError\“:{\“date\“:\“2023-03-10T07:56:12\“,\“request-id\“:\“b4103d13-9d38-44f2-8ac3-14fe4b4f8150\“,\“client-request-id\“:\“b4103d13-9d38-44f2-8ac3-14fe4b4f8150\“}}}“}

while fetching channels for a team using:https://graph.microsoft.com/v1.0/teams/506bb885-ca95-450f-9ae7-57e65a638516/channels

We have scanned the API documentation and have not found a reason when this can happen. If we check directly, the teams and the channels are present.

Can you explain what condition this error can come?

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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  1. Siddharth Gautam 855 Reputation points
    2023-03-13T23:24:57.9566667+00:00

    Hello Ashish Jhunjhunwala,

    Thanks for posting!

    I am able to replicate the error message which you are getting using my test tenant. As per my analysis, below are the possibilities for getting “code“: “NotFound“, “message“: “UnknownError“.

    • Passing wrong Teams ID in teams/{team-Id}/channels endpoint (non-existent team).
    • Team might be soft deleted for a while and recovered later. I tested this and API responds with the same error intermittently (when Team doesn't exist).

    Please refer This link for error code information.

    Hope this helps.

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