How to fix NotFound error while getting all channels for a team

Question

We are intermittently getting below error:

{“errorCode”:“Not Found”,“errorDescription”:“{\“error\“:{\“code\“:\“NotFound\“,\“message\“:\“UnknownError\“,\“innerError\“:{\“date\“:\“2023-03-10T07:56:12\“,\“request-id\“:\“b4103d13-9d38-44f2-8ac3-14fe4b4f8150\“,\“client-request-id\“:\“b4103d13-9d38-44f2-8ac3-14fe4b4f8150\“}}}“}

while fetching channels for a team using:https://graph.microsoft.com/v1.0/teams/506bb885-ca95-450f-9ae7-57e65a638516/channels

We have scanned the API documentation and have not found a reason when this can happen. If we check directly, the teams and the channels are present.

Can you explain what condition this error can come?

Answer 1

Hello Ashish Jhunjhunwala,

Thanks for posting!

I am able to replicate the error message which you are getting using my test tenant. As per my analysis, below are the possibilities for getting “code“: “NotFound“, “message“: “UnknownError“.

• Passing wrong Teams ID in teams/{team-Id}/channels endpoint (non-existent team).
• Team might be soft deleted for a while and recovered later. I tested this and API responds with the same error intermittently (when Team doesn't exist).

Please refer This link for error code information.

Hope this helps.

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