Not able to connect to dynamics CRM on click of outlook send button

Uzma Khan 0 Reputation points
2023-03-13T14:44:25.9866667+00:00

Hi, I have followed [this link]](https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/smart-alerts-onmessagesend-walkthrough?tabs=xmlmanifest)"https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/smart-alerts-onmessagesend-walkthrough?tabs=xmlmanifest)") and created one launcevent.js file and on onAppointmentSendHandler function write code for connecting to CRM and store the subject and organizer into tabels, also used the Office.actions.associate but still when create new meeting on click of the send button I am getting your addin is not available try after some time, also I have used the send mode property as Prompt User I am also confused where I should use onAppointmentSendHandler or onItemSendHandler. any help on this will be really appreciated as I am struggling on this for a long time.

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
35,744 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Dave Patrick 426K Reputation points MVP
    2023-03-13T14:45:57.0133333+00:00
    Dynamics CRM is not currently supported here on Q&A. The product group for Dynamics actively monitors questions over at    
    https://community.dynahttps://community.dynamics.com/crm  
    
    --please don't forget to `upvote` and `Accept as answer` if the reply is helpful--