webinar issues unavailable

Question

webinar issues unavailable

Na 0

I created a webinar for March 20th, It doesn't show on my calendar, I also had it set up for people to register. Why is everyone telling me the link that is the registration, saying that it is unavailable? Never have this issue on zoom or goto meetings.

thanks!

SokiGuo-MSFT 31,741 Reputation points Microsoft External Staff

2023-03-17T07:37:52.7833333+00:00

Hi @Na

Do you have any further question on this topic now?

If the above suggestion helps, please be free to mark it as answer for helping more people.

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SokiGuo-MSFT 31,741 Reputation points Microsoft External Staff

2023-03-17T07:37:52.7833333+00:00

Hi @Na

Do you have any further question on this topic now?

If the above suggestion helps, please be free to mark it as answer for helping more people.

Answer 1

SokiGuo-MSFT 31,741 Microsoft External Staff

Hi @Na

Does the Teams web client have the same problem?

How did you create it? Please follow the steps in this article to re-create to see if the issue persists.

Reference article: https://support.microsoft.com/en-us/office/schedule-a-webinar-0719a9bd-07a0-47fd-8415-6c576860f36a

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Na 0 Reputation points

2023-03-14T12:29:15.25+00:00

I went into teams app, calendar and created new meeting with registration. I clicked on the top left copy registration link. We sent it to all the people, and NO one is able to register. The event is next week and having to resupply everyone with a new link is terrible and all the marketing has the original link.

I have not had one person be able to register, including our IT dept. https://teams.microsoft.com/registration/1xPZKSRyVEOYeEuiL-dpKQ,DPHnQAilgUyk9N6zSxXQbw,t2X98ZW0a0WkviOJ33pqcQ,bKtUVVcbxEq-VwRy68lpfA,vkczx4sMu0WzZ4z6GtiMMA,Bxkn4kMmK0-MKy8jVNCWtA?mode=read&tenantId=29d913d7-7224-4354-9878-4ba22fe76929
SokiGuo-MSFT 31,741 Reputation points Microsoft External Staff

2023-03-15T06:24:57.6433333+00:00
Hi @Na

According to this error message, you did not add the URL of Microsoft Teams to the list of sites that your browser should trust. Follow the steps in the documentation to add the following sites to your browser.

[*.]microsoft.com

[*.]microsoftonline.com

[*.]teams.skype.com

[*.]teams.microsoft.com

[*.]sfbassets.com

[*.]skypeforbusiness.com

Reference Documentation: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/sign-in-loop#microsoft-edge
SokiGuo-MSFT 31,741 Reputation points Microsoft External Staff

2023-03-22T09:37:49.9833333+00:00

Hi @Na

I am checking the status of this case. Please let us know if you would like further assistance.

Meanwhile, if the reply is helpful to you, please try to mark it as an answer to close the thread, it will help others who encounter the same issue and read this thread.

Thank you for your understanding and patience!

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