MS Exchange 2019 send delivery report to each email

Sem Anikin 40 Reputation points
2023-03-13T16:03:25.4666667+00:00

Hello, my exchange server sends delivery reports to one of the admin accounts for any emails that come through even an external address.

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How can I stop this behavior?

Exchange Server
Exchange Server
A family of Microsoft client/server messaging and collaboration software.
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Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jarvis Sun-MSFT 10,091 Reputation points Microsoft Vendor
    2023-03-16T08:52:38.31+00:00

    Hi @Sem Anikin ,

     

    thanks for your reply. I have checked journal rules in EAC and with powershell. There is no rules in my configuration. thanks for your reply. I have checked journal rules in EAC and with powershell. There is no rules in my configuration. But when I created new journal rule and then disabled it, everythings become normal.

     

    Glad to see that your issue had already been resolved and thanks for sharing the solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "[The question author cannot accept their own answer. They can only accept answers by others]", I'll repost your solution in case you'd like to "[Accept]" the answer.

     

     

    MS Exchange 2019 send delivery report to each email

     

    Issue Symptom:

    My exchange server sends delivery reports to one of the admin accounts for any emails that come through even an external address.

     

    Solution:

    To create a new journal rule and then disabled it, then it will stop sending delivery reports to admin accounts.

     

    Best Regards,

    Jarvis Sun


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  1. Jarvis Sun-MSFT 10,091 Reputation points Microsoft Vendor
    2023-03-14T06:12:05.5066667+00:00

    Hi @Sem Anikin ,

     

    I've had the same problem before. According to my experiment, in the EAC left panel, please locate compliance management>journal rules, check if the admin account in question is set as a Journaling mailbox in a journal rule. If yes, uncheck the rule or change the journaling mailbox to another mailbox instead and then try again.

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    Reference link: Journaling in Exchange Server | Microsoft Learn


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  2. Sem Anikin 40 Reputation points
    2023-03-15T16:29:46.2166667+00:00

    Hi @Jarvis Sun-MSFT , thanks for your reply. I have checked journal rules in EAC and with powershell. There is no rules in my configuration.

    But when I created new journal rule and then disabled it, everythings become normal.

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