Hi @Candela
Currently in Microsoft Q&A we only support English, could you please edit your question into English?Thanks for your understanding.
Via translation tool, I get the following content.
But in Microsoft Word, a password-protected document cannot be recovered if the password for that document is lost or forgotten. Microsoft does not offer a service to retrieve documents to which passwords have been added, nor does it offer any information about such services or processes.
For more, please refer to article 'You cannot recover a document that is protected with a password if the password is lost in Word'.
Thanks for your understanding.
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