Azure Save Card Clarification

Question

Hi There,

We have an Azure portal in the Indian region.

We must add a card (debit or credit) as a payment method.

The scenario is that we attempted to add private debit cards (VISA and Master) from Axis Bank and HDFC Bank but were unsuccessful.

Can you tell me if Microsoft restricts private bank card details or which cards are accepted as a payment method, credit card or debit card?

If so, does it accept credit cards from private or nationalised banks?

Your response is greatly appreciated.

Regards,

Divya

Answer 1

Hello Divya P

Reference Link: https://learn.microsoft.com/en-us/azure/cost-management-billing/understand/pay-bill#credit-or-debit-card

You need to create a support ticket so that the Azure team can resolve your case. To create a support ticket, see the following page.

https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.