Windows Installer suddenly closes even before my program was installed.

Neil Carlos Chiuco 1 Reputation point
2020-10-07T06:15:17.95+00:00

I was installing a 64-bit VSDC Video Editor to my Windows 7 PC, then suddenly, without any error message, Windows Installer closes and as a result, the program I was installing didn't install at all. I tried to install it again but it always suddenly closes. I tried to install other softwares and they worked just fine. Is the problem in Windows Installer or in VSDC? And what am I gonna do to install it properly?

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Anonymous
    2020-10-08T01:59:36.933+00:00

    I tried to install other softwares and they worked just fine

    I'd suggest asking the vendor for help.
    http://www.videosoftdev.com/support/feedback

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Carl Fan 6,881 Reputation points
    2020-10-08T09:52:34.23+00:00

    Hi,
    If you didn’t meet error when installed the program. It's hard to tell what's causing it. Because install other softwares worked fine, so Windows Installer service would be OK.
    But for VSDC Video Editor, I consider that you could download another VSDC version of the corresponding system and reinstall. When we try to install, right click and run as Admin.
    Also temporarily turn off the security software during installation.
    Try the fix in the link below:
    Fix problems that block programs from being installed or removed
    https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed
    Hope this helps and please help to accept as Answer if the response is useful.
    Best Regards,
    Carl

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  3. S.Sengupta 24,871 Reputation points MVP
    2021-02-23T01:33:47.777+00:00
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