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Hi, I'm Fabio by IDEA IT.We need help unlocking login.microsoftonline.com as we are unable to use two-factor login with the account contact@ideeit.onmicrosoft.com, we do not know which phone it is associated with. The request is urgent.
Thanks for collaboration. greetings, Fabio
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Hi @ Fabio Odio ,
Just checking in to see how things are going on with this thread.
If the reply was helpful, you can click the "Accept Answer" button under this post so that other's with similar question can benefit from this thread as well.
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The request is urgent.
This is a community forum, we can not help you directly.
If it's urgent, then contact Microsoft support in your region.
Hi @ Fabio Odio ,
Please refer to this link to try unblocking the account to see if it works：
Account has been locked - Microsoft Support
If you still can't unlock it, it is recommended that you contact Microsoft Support.
The following is how to contact M365 support in the admin portal:
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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