How to extend the total usage duration for a Teams meeting for more than 24Hours?

Renee Chen 96 Reputation points
2020-10-07T06:40:20.643+00:00

Dear Sir,

I have viewed related articles through Teams website and found that "Microsoft Teams meetings have a time limit of 24 hours".
Because I am helping my customer to debug a lan disconnected issue through Teams meeting(in win10 OS) and it takes very long time to reproduce the failure for one time.
Normally, it would need more than 24HRs, and very hard to capture logs to get the detail failure.
This issue not only happens by using Teams app in NB, either happens by access Teams through browser directly(w/o install Teams app with an account). But it is not stable enough to be reproduced.

Because of 24HR time limitation for a single meeting, I can't arrange a long run test by access a continuous Teams meeting directly. This will make it much difficult to stably get the failure for further analysis.
This lan disconnected issue seems to be a very serious problem. I found lots of end users also posted similar problem at your website.
Looking forward to have your kindly feedback to provide a method for me to arrange Teams meeting over 24HR continuously.

Thank you in advance.

Renee

Microsoft Teams Microsoft Teams for business Other
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  1. Renee Chen 96 Reputation points
    2020-10-07T10:06:26.537+00:00

    Dear Sirs,

    I have tried to enable multi-meetings at same time, but failed.
    It looks like that if meeting-A is still on-going, meeting-B will just be paused. In other words, if I keep using meeting-B, then it turns to be meeting-A paused.
    Thus, I have no idea how to join two meetings with video/audio enabled at same time.
    My purpose is to make sure Teams meeting can keep running during whole holidays, at least two or three days.
    Any advise is welcome.

    Thank you very much!

    Renee


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  1. Leon Laude 86,026 Reputation points
    2020-10-07T06:55:05.783+00:00

    Hi @Renee Chen ,

    As the documentation over here states Limits and specifications for Microsoft Teams, the maximum time for a Microsoft Teams meeting is 24 hours.
    If you require longer than 24 hours, I would suggest creating multiple meetings, as there are no other possibilities as of today.

    You can submit feedback about this over at the Microsoft Teams uservoice page, there already exists a feedback about extending the Teams meeting:
    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/41567395-extend-teams-meeting-time-limit

    ----------

    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)

    Best regards,
    Leon

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  2. Sharon Zhao-MSFT 25,756 Reputation points Microsoft External Staff
    2020-10-07T07:51:35.543+00:00

    @Renee Chen ,

    Agree with Leon Laude, the time limit is by design.

    We recommend you that please give a feedback to https://microsoftteams.uservoice.com/forums/555103-public/suggestions/41567395-extend-teams-meeting-time-limit.

    Microsoft will always focus on customer’s feedback and experience. Some new features would be added to the services based on customers' feedback in the future, and your good ideas will be very helpful for them to improve the service.

    Your time, understanding and cooperation will be highly appreciated.


    If the response is helpful, please click "Accept Answer" and upvote it.

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