excel file error while opening from sharepoint site

Question

It is office 2010, 2016 sharepoint site, we tried all the below steps but no luck.
Below is the error

Tried below steps , but it did not work out:

1. IE reset
2. Brwoser history clearance
3. Repairt of office
4. Rebooted the machine
5. view In browser and then click in the menu ‘edit in excel’ option
   

only that particualr link is havin the issue

Answer 1

@sns
I want to confirm some information for further troubleshooting.
1.Whether this issue occurs on this file or all files? Is this issue for all users?
2.Whether you open this file from SharePoint library or explorer view?

Here’re some tips for you to troubleshooting the issue.
1.Clear office file cache (C:\Users\%username%\AppData\Local\Microsoft\Office\16.0\OfficeFileCache), then reboot the device.
2.Delete the file, upload the file, try to open the file again, compare the result.

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Answer 2

try below article troubleshooting steps and let us know. This can also be possible if site collection admin cutting and pasting the library into a manually created folder they had created in explorer view, check the second article for more.

http://sharepointdirect.blogspot.com/2013/08/error-problem-occurred-while-contacting.html

https://techchucker.wordpress.com/2015/06/29/a-problem-occurred-while-connecting-to-the-server/

Thanks & Regards,