Hyper-V standalone server crashed unexpectedly

Question

Hi Team

Our Hyper-V standalone server crashed unexpectedly:

The bugcheck was: 0x0000001a (0x000000000000003f, 0x00000000001cc7ea, 0x00000000617cd3b1, 0x000000002a528c30

A minidump file have been generated.

Someone can help me analyse it and find out the root cause?

Windows version is Server 2019 Datacenter and hardware is HP Proliant DL380 G10.

BR.

Answer 1

Hello

Thank you for your question and reaching out. I can understand you are having query\issues related to BSOD on Hyper-V Host.

First of all please Turn Off this Host and Turn Back on after few minutes and check if the issue resolved automatically.

If still issue persists follow below steps which should help you to resolve the issue.

1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
2. Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter -> C:\Windows\Temp -> %USERPROFILE%\AppData\Local\Temp
3. Run Disk Cleanup from Select C:\ Drive from Properties- > General -> Disk Cleanup - >Cleanup system files
4. Run sfc /scannow from elevated prompt.
5. Run below DISM commands from elevated prompt.

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

6. Update BIOS firmware and Drivers from Vendor website.
7. Uninstall any recent Windows or any other software updates from this server.

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