Unable to install sccm client

lalajee 1,811 Reputation points
2023-03-15T12:42:04.3966667+00:00

Hi, I'm trying to install sccm client using push method but keep getting this error

Firewall is turn off

Client push account is local admin on machine

Run WMI Repair

https://techcommunity.microsoft.com/t5/ask-the-performance-team/wmi-rebuilding-the-wmi-repository/ba-p/373846

ccm log

======>Begin Processing request: "16777357", machine name: "MACHINENAME"	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:00:42	18792 (0x4968)
Execute query exec [sp_IsMPAvailable] N'000'	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:00:42	18792 (0x4968)
---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x0)	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:00:42	18792 (0x4968)
---> Attempting to connect to administrative share '\\MACHINENAME.Dom.co.uk\admin$' using account 'Dom\mecm-clientpush'	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:00:42	18792 (0x4968)
Getting a new request from queue "Incoming" after 100 millisecond delay.	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:00:42	8616 (0x21A8)
Waiting for change in directory "D:\Program Files\Microsoft Configuration Manager\inboxes\ccr.box" for queue "Incoming", (30 minute backup timeout).	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:00:42	8616 (0x21A8)
---> The 'best-shot' account has now succeeded 25 times and failed 0 times.	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:00:42	18792 (0x4968)
---> Connected to administrative share on machine MACHINENAME.Dom.co.uk using account 'Dom\mecm-clientpush'	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:00:42	18792 (0x4968)
---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x0)	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:00:42	18792 (0x4968)
---> Attempting to make IPC connection to share <\\MACHINENAME.Dom.co.uk\IPC$>	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:00:42	18792 (0x4968)
---> Searching for SMSClientInstall.* under '\\MACHINENAME.Dom.co.uk\admin$\'	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:00:42	18792 (0x4968)
---> Unable to connect to remote machine "MACHINENAME.Dom.co.uk" and namespace "root\cimv2" using Kerberos with alternate account, error - 0x800706ba.	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:01:24	18792 (0x4968)
--> NTLM fallback is enabled, remote machine "MACHINENAME.Dom.co.uk" is continuing with client push.	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:01:24	18792 (0x4968)
---> Unable to connect to WMI (root\cimv2) on remote machine "MACHINENAME.Dom.co.uk", error = 0x800706ba.	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:01:45	18792 (0x4968)
---> Unable to connect to remote machine "MACHINENAME" and namespace "root\cimv2" using Kerberos with machine account, error - 0x800706ba.	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:06	18792 (0x4968)
--> NTLM fallback is enabled, remote machine "MACHINENAME" is continuing with client push.	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:06	18792 (0x4968)
Execute query exec [sp_CP_GetNewPushMachines] N'000'	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:24	8616 (0x21A8)
Execute query exec [sp_CP_SetPushRequestMachineStatus] 16777357, 1	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:24	8616 (0x21A8)
Execute query exec [sp_CP_GetPushRequestMachine] 16777357	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Successfully retrieved information for machine MACHINENAME from DB	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Execute query exec [sp_CP_GetPushRequestMachineIP] 16777357	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Execute query exec [sp_CP_GetPushRequestMachineResource] 16777357	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Execute query exec [sp_CP_GetPushMachineName] 16777357	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Received request: "16777357" for machine name: "MACHINENAME" on queue: "Incoming".	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Stored request "16777357", machine name "MACHINENAME", in queue "Processing".	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Execute query exec [sp_CP_SetPushRequestMachineStatus] 16777357, 1	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
WARNING: A request for machine 'MACHINENAME' is already being processed. This CCR will be saved back to the retry queue	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Failed to submit request for processing (1003)	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Stored request "16777357", machine name "MACHINENAME", in queue "Retry".	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Execute query exec [sp_CP_SetPushRequestMachineStatus] 16777357, 2	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Getting a new request from queue "Incoming" after 100 millisecond delay.	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
Waiting for change in directory "D:\Program Files\Microsoft Configuration Manager\inboxes\ccr.box" for queue "Incoming", (30 minute backup timeout).	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:25	8616 (0x21A8)
---> Unable to connect to WMI (root\cimv2) on remote machine "MACHINENAME", error = 0x800706ba.	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:27	18792 (0x4968)
---> Deleting SMS Client Install Lock File '\\MACHINENAME.Dom.co.uk\admin$\SMSClientInstall.000'	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:27	18792 (0x4968)
Execute query exec [sp_CP_SetLastErrorCode] 16777357, -2147023174	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:27	18792 (0x4968)
ERROR 2 moving request "16777357", machine name "MACHINENAME", to queue "Retry".	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:27	18792 (0x4968)
Execute query exec [sp_CP_SetLatest] 16777357, N'03/15/2023 12:02:27', 1	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:27	18792 (0x4968)
<======End request: "16777357", machine name: "MACHINENAME".	SMS_CLIENT_CONFIG_MANAGER	15/03/2023 12:02:27	18792 (0x4968)

Microsoft Configuration Manager Deployment
Microsoft Configuration Manager Deployment
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Deployment: The process of delivering, assembling, and maintaining a particular version of a software system at a site.
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Microsoft Configuration Manager
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  1. CherryZhang-MSFT 6,481 Reputation points
    2023-03-17T07:34:56.82+00:00

    Hi @lalajee

    1, As Rahul Jindal [MVP] said, Is the issue with 1 machine or multiple?

    2, Please try to use a domain admin to do it.

    3, Can ping and nslookup from client to sccm server?

    4, Can you install the client via other methods? Did push install method work fine before that?

    Looking forward to your reply.

    Best regards,
    Cherry