VDI on Premise and Workspaces not working RD Client

Question

Hi guys,

Hope someone can help me with this issue.

Recently, I set up a RDS implementation on server 2022, it works on Mac/iPhone using the RD Client app without any issues.

It also works using the Web Access Portal only (the IIS web page). However, it does not work on the Windows platform using the Remote desktop client app Version 10.2.3005.0

When I added the Workspace URL on the RDS, it spins and returns with no result. I disabled the firewall, but nothing changed.

Thank you!

Answer 1

Hello there,

If the Remote Desktop Client doesn't show the remote resources you're expecting to see, check the account you're using. If you've already signed in with a different account than the one you want to use for Azure Virtual Desktop, you should first sign out, then sign in again with the correct account. If you're using the Remote Desktop Web client, you can use an InPrivate browser window to try a different account.

If you're using the correct account, make sure your application group is associated with a workspace

This article provides a solution to an issue where Remote Desktop can't connect to a Virtual Desktop Infrastructure (VDI)-based remote computer.

https://learn.microsoft.com/en-us/troubleshoot/windows-server/remote/cannot-connect-to-vdi-remote-computer

Hope this resolves your Query !!

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