VM has reported a failure when processing extension 'Microsoft.Azure.DevOps.Pipelines.Agent'. Error message: "The Extension failed to execute: 'ascii' codec can't decode byte 0xe2 in position 2677: ordinal not in range(128)"

Andriy Dmytrenko 21 Reputation points
2023-03-15T17:07:46.0433333+00:00

Hello,

My vistual machine scale set is used as an agent pool for the Azure DevOps Pipelines, but today it is failing to process requests on scaling up with the message:

VM has reported a failure when processing extension 'Microsoft.Azure.DevOps.Pipelines.Agent'. Error message: "The Extension failed to execute: 'ascii' codec can't decode byte 0xe2 in position 2677: ordinal not in range(128)"

What I have tried: re-creating the VMSS, clearing the custom data, choosing another VM size.

Thanks.

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
35,762 questions
0 comments No comments
{count} vote

2 answers

Sort by: Most helpful
  1. Oleg Gliznutsa 0 Reputation points
    2023-03-16T09:02:13.13+00:00

    Hi,

    I'm getting the same error, it is build agent that fails to connect to Azure DevOps with https. Root of the problem is that the build agent is developed with .Net 3.1 which is not compatible with OpenSSL v3 which is probably installed in your VM operating system.

    0 comments No comments

  2. deherman-MSFT 33,051 Reputation points Microsoft Employee
    2023-03-16T21:20:59.76+00:00

    @Andriy Dmytrenko

    Azure Devops is not currently supported here on Microsoft QnA.

    The Community Members and Engineers are actively answering questions in dedicated forums here. Please post your question in that forum:

    https://developercommunity.visualstudio.com/spaces/21/index.html

    https://azure.microsoft.com/en-in/support/devops/

    0 comments No comments