How do I fix the Information Column Microsoft Outlook 2019

Question

How do I fix the Information Column Microsoft Outlook 2019

Terry Seagert 136

Using Microsoft Outlook 2019. I have a client the changed her Outlook panes. All are back to normal except what I call the Information pane. (Folders Pane, Information Pane and Reading Pane)

At the top the Information pane shows a “”Search Bar”, “All, Unread then By Date””, then another sort by bar. I do not think this sort by bar should be there.

In my Outlook this search bar goes away when I contract the screen size of Outlook, comes back when I expand it. In my clients the search bar never goes away. Plus, the information pane does not show the “sent from” and the text is indented.

How do I change this information in the Information Pane? See the image included here.

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Answer 1

ChristyZhang-MSFT 26,126 Microsoft External Staff

Hi @Terry Seagert ,

Welcome to our forum!

According to your description about "Information Pane", do you mean the Email list area as shown in the below image?

Plus, the information pane does not show the “sent from” and the text is indented.

If so, to take the example you mentioned, try the following steps:

1.Click View>View Settings>Columns...>Choose "Sent" on the left area and click "Add' to add it to the right area.

2.Drag and drop the position of the fields in the right column to adjust according to your needs, and change the number of rows that can be displayed.

3.In this way, "Sent from" someone will be displayed in the "Information Pane" you mentioned.

Hope to help you! If the above is not what you mentioned, I noticed that you tried to upload a picture about your problem, but it didn't work. For our better research, please click the image icon to upload again. (In order to avoid your privacy leakage, please remember to hide your personal information)

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Terry Seagert 136 Reputation points

2023-03-21T05:54:41.19+00:00

Thank you for your reply,

I was referring to "sent" as the way the Information pane should look the in the "inbox"

I have "tried" to include a picture.
Terry Seagert 136 Reputation points

2023-03-21T05:54:59.0066667+00:00
Terry Seagert 136 Reputation points

2023-03-21T06:22:22.1133333+00:00

This is what the inbox should look like. Note, search dialog box is gone and paragraph is aligned

left
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff

2023-03-21T06:51:29.89+00:00
Hi @Terry Seagert ,

Thanks for your reply!

Please let me clarify for you in detail:

For the image 1 you provide: As i know, when user change the view to "Single" and enable Reading pane, the view as you provided will be displayed: And as i mentioned above, we can change the columns to display what information you want to see, for example, see sent from someone:

For the image 2 you provide: When user use the "Compact" view, the default view in Outlook, the view you mentioned what the inbox should look like will be displayed: And i notice that the search bar is above the email list, not disappeared: Which search bar do you mean that disappeared?

Answer 2

Terry Seagert 136

This worked!! Thank you very much

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How do I fix the Information Column Microsoft Outlook 2019

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