shared ipad device is not getting compliant

Question

Hello ,

we have deployed the shared ipad device but seems it is not getting compliant and we didn't have compliance policy applied on device.

but within the device .....it is showing compliant for buiit-in compliance.

for testing purpose Even tried to apply one jailbroken compliance ,then showed the compliant with the above tab but not in fig 1 or overall compliant status .I couldn't find any error on this .

check below setting

please assist

Answer 1

@Richa Kumari Thanks for posting in our Q&A.

Based on my understanding, shared iPads are without user affinity. And they are not supported in compliance policies.

https://learn.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-shared-ipad#known-limitations

So, there will be an issue with the device compliance status display. Given this situation, it is suggested to create an online support ticket to get more help from background. Here is the support link:

https://learn.microsoft.com/en-us/mem/get-support

Thanks for your understanding and hope everything goes well with you.

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