Windows print spooler service stopped unexpectedly on server 2016

EBQues 0 Reputation points
2023-03-16T20:31:02.9333333+00:00

Recently the spooler started to crash a lot. this is happening multiple times a day and even at night. we have searched the internet for a fix but looks like nothing is helping.

i have disabled the bidirectional support, changed from LPR to RAW and i have updated the printer drivers to newest.

below is what im getting. 

Log Name:      Application
Source:        Application Error
Date:          3/16/2023 8:07:55 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      .........
Description:
Faulting application name: spoolsv.exe, version: 10.0.14393.5648, time stamp: 0x63b791f5
Faulting module name: wsnmp32.dll, version: 10.0.14393.2214, time stamp: 0x5ac2f956
Exception code: 0xc00000fd
Fault offset: 0x0000000000003749
Faulting process id: 0x1574
Faulting application start time: 0x01d957f2e54a1588
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\System32\wsnmp32.dll
Report Id: 64990992-a254-484d-853b-75db4cb843bb
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2023-03-16T12:07:55.645606700Z" />
    <EventRecordID>57036</EventRecordID>
    <Channel>Application</Channel>
    <Computer>......</Computer>
    <Security />
  </System>
  <EventData>
    <Data>spoolsv.exe</Data>
    <Data>10.0.14393.5648</Data>
    <Data>63b791f5</Data>
    <Data>wsnmp32.dll</Data>
    <Data>10.0.14393.2214</Data>
    <Data>5ac2f956</Data>
    <Data>c00000fd</Data>
    <Data>0000000000003749</Data>
    <Data>1574</Data>
    <Data>01d957f2e54a1588</Data>
    <Data>C:\Windows\System32\spoolsv.exe</Data>
    <Data>C:\Windows\System32\wsnmp32.dll</Data>
    <Data>64990992-a254-484d-853b-75db4cb843bb</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,127 questions
Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
640 questions
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  1. Limitless Technology 43,931 Reputation points
    2023-03-17T15:32:26.4+00:00

    Hello

    Thank you for your question and reaching out. I can understand you are having query\issues related to spoolsv.exe crashing.

    1. Please try to disable SNMP from Printer properties.
    2. Run below commands to reapir system files from elevated prompt.

    • SFC /Scannow

    • Dism /Online /Cleanup-Image /CheckHealth

    • Dism /Online /Cleanup-Image /ScanHealth

    • DISM /Online /Cleanup-Image /RestoreHealth

    1. Uninstall Printer driver and download new Drivers from Printer vendor website and Install x64 bit drivers.
    2. Disable any Antivirus program or Windows firewall you may have for temporary purpose.

    --If the reply is helpful, please Upvote and Accept as answer--

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