AADSTS50020 I can't sign in to Visual Studio due to old tenant connection that no longer exists

Ryan Finken 15 Reputation points
2023-03-17T02:10:22.9766667+00:00

Hello,

I'm having trouble publishing to my Azure account via Microsoft Visual Studio because it refuses to authenticate my account. After entering my password and verifying my account via Authenticator, I am presented with this error message.

AADSTS50020: User account '{emailRedacted}' from identity provider 'live.com' does not exist in tenant '{tenantRedacted}' and cannot access the application '872cd9fa-d31f-45e0-9eab-6e460a02d1f1'(Visual Studio) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

The problem is that the tenant no longer exists. It was from a failed startup. I did at one time have a VS license through that company, so I understand that there was a connection at one time. However, this is no longer the case and I have no way to clear that connection. I have my own Azure subscription with the same email, and my VS license is through a different organization now.

How can I disassociate my email/account from that old tenant and get unblocked?

Thank you,

Ryan

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