Printer connection cannot be established. (0x0000011b) for standard users only / Druckerverbindung kann nicht hergestellt werden. (0x0000011b) nur bei Standartbenutzer

Perry Iwanczyk 0 Reputation points
2023-03-17T09:34:20.69+00:00

Ich habe das so oft zitierte Problem: "Druckerverbindung kann nicht hergestellt werden. (0x0000011b)" aber nur bei der Standardbenutzerebene. Microsoftonlinehilfe konnte mir nicht helfen und verwies mich zum Profi-Support, welcher mir in der Einzelanfrage direkt 299,- abverlangt ohne eine Garantie eine fachliche Antwort zu geben.

Ach ja... bevor solche klugen Fragen/Aussagen kommen. Ja.. ich habe alle Updates installiert und Nein... eine Systemwiederherstellung ist ausgeschlossen, da dieses Problem auf allen Rechnern (30) besteht und dies meiner Meinung nach ein Rechteproblem darstellt.

Ich hatte eine Batchdatei gefunden, welche das Problem auf Admin-Ebene gelöst hat.

echo.
echo Batch-Datei auf betroffenem Server ausführen !
echo Zunächst Registrywert gegen Rpc-Authentifizierung setzen
pause

reg add "HKLM\SYSTEM\CurrentControlSet\Control\Print" /v "RpcAuthnLevelPrivacyEnabled" /t REG_DWORD /d "0" /f

echo.
echo Danach Druckerwarteschlange löschen und neu starten
pause

net stop Spooler
rem ping als pause
ping localhost -n 4 > nul
echo Druckauftraege loeschen...
del /q %SystemRoot%\system32\spool\printers*.*
net start Spooler
rem ping als pause
ping localhost -n 4 > nul
echo Fertig !
pause

Nun aber auf Standardbenutzer-Ebene hat diese Batch keinerlei Wirkung, denn sobald ich das als Admin ausführe, bearbeite ich die Registry des Admin aber nicht die des Standardbenutzers. Eine kluger Gedanke führte mich dazu dem Standardbenutzer-Account kurzfristig zum Admin zu verwandeln um dann die Batch drüber laufen zu lassen. Ging... nur bis zu dem Zeitpunkt, wie ich dem Standardbenutzer-Account die Adminrechte genommen und zum Standardbenutzer machte.

Versuche den Spoolerdienst von Hand zu beenden oder zu starten gehen nicht, denn diese sind vollkommen ausgegraut und nicht manipulierbar.

Langsam gehen mir die Ideen aus.

googletranslated:

I have the so often cited problem: "Printer connection cannot be established. (0x0000011b)" but only with the standard user level. Microsoft online help couldn't help me and referred me to professional support, which asked me directly for 299.00 in the individual request without giving a guarantee of a professional answer.

Oh yes... before such clever questions/statements come. Yes.. I have installed all updates and no... a system restore is out of the question, since this problem exists on all computers (30) and I think this is a rights issue.

I had found a batch file that solved the problem at admin level.

echo.

echo Run batch file on affected server !

echo First set registry value against rpc authentication

Break

reg add "HKLM\SYSTEM\CurrentControlSet\Control\Print" /v "RpcAuthnLevelPrivacyEnabled" /t REG_DWORD /d "0" /f

echo.

echo Then delete the printer queue and restart

Break

net stop spooler

rem ping as pause

ping localhost -n 4 > nul

echo Deleting print jobs...

del /q %SystemRoot%\system32\spool\printers*.*

net start spooler

rem ping as pause

ping localhost -n 4 > nul

echo Done!

Break

Now, at the standard user level, this batch has no effect whatsoever, because as soon as I run this as admin, I am editing the admin's registry but not the standard user's. A clever thought led me to change the standard user account to admin for a short time and then run the batch over it. Went... only until I took the admin rights out of the standard user account and made it the standard user.

Attempts to end or start the spooler service by hand do not work, as these are completely grayed out and cannot be manipulated.

I'm slowly running out of ideas.

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2 answers

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  1. Limitless Technology 43,916 Reputation points
    2023-03-20T14:14:31.2233333+00:00

    Hello there,

    Have you made any recent updates that you are aware of on this device? If so try uninstalling them and check if this sorts out the issue

    Disable the print spooler privacy settings on the client and print server and see if that helps. Setting the RpcAuthnLevelPrivacyEnabled value to 0 disables the RPC communication encryption with network printers and print servers.

    I(n the Windows Registry Editor, navigate to

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

    Right-click the Print registry key, select New, and click DWORD-32 bit Value.

    Name the new key RpcAuthnLevelPrivacyEnabled

    Right-click RpcAuthnLevelPrivacyEnabled and click Modify.

    Set the Value data to 0 and click OK. Close the Windows Registry Editor.

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer–

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  2. Alan Morris 1,156 Reputation points
    2023-03-25T16:46:26.4733333+00:00

    The RPC key added on the machine sharing the printers and set to 0 will disable the newer protocol requirement so the clients will be able to connect to the share. The setting typically does not need to be added on the client system but I have seen some print drivers which cause printing failure until the setting is added to the client systems. Don't forget, all users on client systems need to be local admins in order to install the software from the print server. The software is the print driver.

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