Unable to see data for app metering rule.

TechUST 416 Reputation points

Hi Expert,

I have created custom report for software metering rule. i am able to fetch data for Adobe, MS visio, and MS project. but recently added new rule for Sangit app and when try to fetch report unable to see any record. even data is not available on default report.

Note - Snagit app using by users.

Can anyone please help.

Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
816 questions
Microsoft Configuration Manager
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  1. XinGuo-MSFT 13,931 Reputation points


    Please refer to the following Software Metering workflow to troubleshooting this issue.

    Taking a look at the Software Metering workflow in System Center 2012 Configuration Manager


  2. Garth 5,801 Reputation points

    Do the logs show that snagit, is inventoried? Has it been more than a week since you created the rule?