Custom Domain is not transferring from one subscription to another.

Question

I'm trying to move my custom domain from one subscription to another subscription [Pay-As-You-Go] perhaps it keeps showing me the error of insufficient payment history.

Upon contacting, an update was received from the web apps team that 35$ for the subscription to be considered with sufficient history. Hence, need to deploy some resources on the subscription and have a sufficient payment history.

Kindly guide how to handle this situation. Hence payments don't have to make just to migrate the resource.

Answer 1

Hi Sajid Ali Khan I hope I can help you with this question.

I found a similar thread:

https://learn.microsoft.com/en-us/answers/questions/705623/unable-to-purchase-a-domain-(insufficient-payment

In this thread it was recommended to open a ticket at microsoft

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Answer 2

H @Sajid Ali Khan

We are sorry to hear you're facing this issue. If you need to move your custom domain to a new subscription but are unable to do so due to insufficient payment history, there are a few options you can consider:

1. Deploy a test resource: You can deploy a small test resource on your new subscription to build up payment history. This can be a simple web app or a small database that you can use for testing purposes. You can also delete the resource once you have built up sufficient payment history.
2. Enable spending limits: You can enable spending limits on your new subscription to prevent unexpected charges. This can help you build up payment history without incurring large costs.
3. Transfer ownership: You can transfer ownership of the custom domain to another user who has a subscription with sufficient payment history. This can be done using the Azure Portal or Azure PowerShell.
4. Contact support: If none of the above options work for you, you can contact Azure support to see if they can help you with your specific situation.

It's important to note that building up payment history may take some time, so you may need to be patient before you can move your custom domain to your new subscription.

Hope that helps. Please let us know if you have further questions or assistance

Best,

Grace