Unknown icon appears in the header of Adaptive Card

Chih Wei Lin 5

Hello:

I am writing to seek assistance with an issue that I have encountered while developing an application using the .NET SDK for Microsoft Graph API.

Recently, I have noticed that when sending Adaptive Cards to a chat room in Microsoft Teams, an unknown icon appears at the top of the card's header.

However, this icon does not appear on mobile devices running iOS or Android. This issue did not occur in February, but has surfaced since March.

123

I would like to know if this is a known issue with the desktop version of Microsoft Teams and if there are any solutions available to resolve this problem.

Thank you for your time and assistance.

Best regards,

Chih Wei Lin

Sayali-MSFT 2,266 Reputation points Microsoft Vendor

2023-03-20T05:23:28.3066667+00:00

@Chih Wei Lin - Thanks for reporting your issue.

We will check this at our end and will get back to you.
Sayali-MSFT 2,266 Reputation points Microsoft Vendor

2023-03-22T09:35:08.14+00:00

@Chih Wei Lin -We have tried to send the adaptive card, but we did not get any icon. It is showing like below-
Could you please share the repro steps /card which is trying to send. So that we can try it from our end.

Microsoft Teams Version 1.6.00.7879 (64-bit).

Chih Wei Lin 5

Hello, @Sayali-MSFT

Thank you very much for your testing and response.

I referenced the example in the Graph API documentation to create a message card: https://learn.microsoft.com/en-us/graph/api/chatmessage-post?view=graph-rest-1.0&tabs=csharp#example-3-send-message-containing-card

Currently, I am using Microsoft.Graph version 4.44.0 and Microsoft.Graph.Core version 2.0.14 through Nuget.

Here is my code snippet and the test results:

Code snippet:

public async Task<bool> Test(string chatId)
{
	bool result = false;

	var requestBody = new ChatMessage
	{
		Subject = null,
		Body = new ItemBody
		{
			ContentType = BodyType.Html,
			Content = "<attachment id=\"74d20c7f34aa4a7fb74e2b30004247c5\"></attachment>",
		},
		Attachments = new List<ChatMessageAttachment>
		{
			new ChatMessageAttachment
			{
				Id = "74d20c7f34aa4a7fb74e2b30004247c5",
				ContentType = "application/vnd.microsoft.card.thumbnail",
				ContentUrl = null,
				Content = "{\r\n  \"title\": \"This is an example of posting a card\",\r\n  \"subtitle\": \"<h3>This is the subtitle</h3>\",\r\n  \"text\": \"Here is some body text.\",\r\n  \"buttons\": [\r\n    {\r\n      \"type\": \"messageBack\",\r\n      \"title\": \"Login to FakeBot\",\r\n      \"text\": \"login\",\r\n      \"displayText\": \"login\",\r\n      \"value\": \"login\"\r\n    }\r\n  ]\r\n}",
				Name = null,
				ThumbnailUrl = null,
			},
		},
	};

	try
	{
		GraphServiceClient graphClient = new GraphServiceClient({userAccountCredential}, {scope});
		await graphClient.Chats[chatId].Messages
					.Request()
					.AddAsync(requestBody);
		result = true;
	}
	catch (Exception ex)
	{
		_logger.LogError(ex.Message, ex);
	}

	return result;
}

Test results:

0323teams

Also, I am using a personal account to send the card, not an application within Teams. I apologize for any confusion in my previous message.

Thank you for your assistance.

Chih Wei Lin 5 Reputation points

2023-03-24T09:49:15.2333333+00:00

Hi @Sayali-MSFT ,

Today, I have upgraded all the Graph API packages of my .Net Core project to their latest versions (Microsoft.Graph.Core 3.0.3 and Microsoft.Graph 5.3.0).

However, even after testing, there are still unknown icons appearing at the top of the card.

FYI.
Sayali-MSFT 2,266 Reputation points Microsoft Vendor

2023-03-24T12:02:25+00:00

Hi Chih Wei Lin-We are able to repro that issue, we have raised bug for the same and concerned team is looking into it. We will inform you once we get any update.
YAN XIANG CHEN 0 Reputation points Microsoft Employee

2023-04-07T06:20:13.6066667+00:00

@Sayali-MSFT Do you have any updates from the Team? Thanks
Chih Wei Lin 5 Reputation points

2023-04-07T07:08:34.4833333+00:00

Hello @Sayali-MSFT , Thank you for your response. If there are any updates, please kindly inform me. Thank you. Best regards.
Sayali-MSFT 2,266 Reputation points Microsoft Vendor

2023-04-10T10:24:27.24+00:00

@YAN XIANG CHEN,@Chih Wei Lin -Sorry for delay in response!! We are actively checking the status of bug with engineering team and let you know the updates, if we have any.
Chih Wei Lin 5 Reputation points

2023-05-17T08:38:26.2833333+00:00

Hi @Sayali-MSFT ,

I would like to ask if there is any new progress on the issue.

Thank you.
Sayali-MSFT 2,266 Reputation points Microsoft Vendor

2023-05-18T06:46:51.55+00:00

@Chih Wei Lin - Sorry for the delay. Currently we don’t have ETA or Update on this thread. We will let you know once we have any updates on it. Thanks.