Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
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End-user recovery in DPM 2022. How can I use it?
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adam900331
50
Reputation points
Hy!
I would like to try the end-user recovery option in DPM 2022. I have already enabled it in the DPM console and there is a protection group whic is save a folder from test machine. How can I try the end-user recovery from client? I click on the affected folder where I would like to restore, but the Prevoius Versions tab is empty:
Thanks.
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Benjamin Morgan 5 Reputation points Microsoft Employee2023-05-31T12:45:04.3566667+00:00 This is not supported; you cannot use EUR with DPM 2016+. From https://learn.microsoft.com/en-us/system-center/dpm/dpm-support-issues?view=sc-dpm-2022#file-server-issues
File Server end-user recovery (EUR) isn't available when using Modern Backup Storage (MBS)
Description: File Server end user recovery (EUR) isn't available with DPM 2022 since it uses Modern Backup Storage.
Workaround: None. File Server EUR isn't supported when using MBS.
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adam900331 50 Reputation points
2023-06-02T11:29:59.9633333+00:00 Thanks.
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Rahul kumar 325 Reputation points2023-06-02T11:41:54.5366667+00:00 Hi Adam, To try the end-user recovery option in Microsoft Data Protection Manager (DPM) 2022, follow these steps:
Ensure End-User Recovery is Enabled: In the DPM console, verify that you have correctly enabled the End-User Recovery feature. You can do this by going to the Protection tab, selecting the desired protection group that includes the folder from the test machine, and confirming that the End-User Recovery option is enabled for that protection group.
Check Protection Group Settings: Review the settings of the protection group associated with the folder from the test machine. Ensure that the retention settings and recovery points are configured appropriately. The end-user recovery feature relies on these recovery points to provide previous versions of files.
Verify Folder Permissions: Ensure that you have the necessary permissions to access and restore files from the affected folder. Check both the DPM console and the file system permissions to confirm that you have the required access rights.
Accessing End-User Recovery from Client: On the client machine where the affected folder resides, navigate to the folder and right-click on it. In the context menu, select "Restore previous versions" or a similar option depending on your operating system.
- Previous Versions Tab: A window should appear displaying the previous versions of the folder and its files. If the Previous Versions tab is empty or not visible, it could indicate an issue with the recovery points or configuration. Double-check the DPM console to ensure that the protection group and folder are properly configured for end-user recovery.
If you continue to experience issues or the Previous Versions tab remains empty, it is recommended to review the DPM documentation, consult Microsoft support, or seek assistance from an IT professional experienced with DPM. They can help troubleshoot the specific configuration and provide guidance to ensure that the end-user recovery feature is functioning correctly.