为什么电脑系统无法完成更新

Question

我的电脑需要更新，我选择了更新，更新需要重启。但没有正常完成更新，会显示无法完成更新，撤销更新。然后就会一直反复重启，显示无法完成更新，撤销更新。请问这种情况该如何解决？

Answer 1

Hello

Thank you for your question and reaching out. I can understand you are having query\issues related to Windows update not applying.

1. Open Command prompt using elevated prompt and run below commands one by one

net stop bits

net stop wuauserv

ren %systemroot%\softwaredistribution softwaredistribution.bak

ren %systemroot%\system32\catroot2 catroot2.bak

net start bits

net start wuauserv

2. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
3. Run sfc /scannow from elevated prompt.
4. Run below DISM commands from elevated prompt.

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

5. Try to Download then Install update manually from https://www.catalog.update.microsoft.com/Home.aspx

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