Critical Process died and no bootable device found

Question

I have a computer at my job that just keeps giving the critical process died BSOD and no boot screen after it restarts. No matter what I do, this keeps coming back over and over. I have replaced the SSD and both cables connecting to the SSD, ran everything under the sun, and the issue STILL comes up after a month or two of it running fine. I ran memory tests and even went as far as replacing the memory sticks as well. There's nothing in the event logs that even tells me what is causing it besides that it "Shut off unexpectedly". Does anyone else have any ideas as to what is going on? I've also had the machine hang and then restart suddenly as well.

Unfortunately since this machine has extremely important data/use, I will be unable to post any logs on here. I also absolutely cannot use 3rd party software to check it's integrity (outside of checking SSD health)

Answer 1

Hello

Thank you for your question and reaching out. I can understand you are  having query\issues related  to BSOD.

Please note that you need Admin rights to perform any troubleshooting steps or change settings.

1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.

2. Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter 
    ->  C:\Windows\Temp
    ->   %USERPROFILE%\AppData\Local\Temp

3. Run Disk Cleanup from Select C:\ Drive from Properties- > General -> Disk Cleanup - >Cleanup system files

4. Run sfc /scannow from elevated prompt.

5.  Run below DISM commands  from elevated prompt.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online  /Cleanup-Image /RestoreHealth

6.  Disable Fast startup using command 
Powercfg -h off

7. Update BIOS firmware and other Drivers from vendor website.


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