Problem on status update in security score (Recommendation) Microsoft 365 Defender portal

Mohsen Akhavan 936 Reputation points
2023-03-21T21:11:15.65+00:00

I've made some security recommendations in Microsoft 365 Defender portal. My first question is after fixing which status I should assign?

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Second, Why the status didn't change to "Complete" and give a related score? (items was fixed more than two weeks)

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  1. Ayomide Oluwaga 941 Reputation points
    2023-03-21T21:24:33.42+00:00

    To troubleshoot why the status did not change to "Complete" and give a related score in Microsoft 365 Defender portal, you can try the following steps:

    1. Check the recommendation details: Review the details of the recommendations that were fixed and ensure that they were marked as resolved. You can also check if there are any additional steps required to fully address the recommendation.
    2. Check the status of other recommendations: Review the status of other recommendations in the dashboard to see if there are any unresolved issues that are preventing the score from being updated. If there are other open recommendations, you may need to address them before the score can be updated.
    3. Refresh the dashboard: Refresh the page or clear your browser cache to ensure that the dashboard is up to date.
    4. Check for any delays: It's possible that there may be a delay in the system updating the status and score. Wait for a few minutes and check again to see if the score has been updated. If you find it helpful, let me know
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