Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Authenticator
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 55.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Thế Hai Nguyễn
0
Reputation points
"Open your Microsoft Authenticator app and approve the request to sign in."
Hello,
My old phone has been broken, can't be restored, how can I log in to my account, when I log in my account is required to verify through the app
"We didn't hear from you
We sent an identity verification request to your Microsoft Authenticator app, but we didn't hear from you in time."
I can't, please help me
Microsoft Security | Microsoft Authenticator
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 1%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mario Schützle 4,176 Reputation points2023-05-07T13:27:56.51+00:00 Hi Thế Hai Nguyễn , I want to help you with this question.
I answered a similar question a short time ago.
You can find my answer on the following link: https://learn.microsoft.com/en-us/answers/questions/1277005/cant-access-authenticator-and-any-alternative-mean
If you have further questions, feel free to contact me again.
If the reply was helpful, please don’t forget to upvote or accept it as an answer, thank you.
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