Microsoft 365 E5 Sandbox Setup Error

ninoy arnaldo 0 Reputation points
2023-03-22T16:34:27.85+00:00

Good day,

Trying to setup e5 developer sandbox and getting this error:

We can't continue with the signup process for the following reason:

  • Your phone number did not pass security checks.

MS-CorrelationID: 16cbf3a8-de7c-49e7-aa24-ffe0b7ab4566

Code: 40321

Why do we get this? The same phone number was used to sign-in on
developer.microsoft.com

Account,
ninoy.arnaldo@gmail.com

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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SharePoint Development
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. RaytheonXie_MSFT 31,071 Reputation points Microsoft Vendor
    2023-03-23T02:48:14.05+00:00

    Hi @ninoy arnaldo

    Since your issue issue is about Microsoft 365 E5 Sandbox Setup. I will recommend you to raise a new ticket in answers forum. This is a dedicated forum for the M365 issues. You might get some more professional advice there.


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