ERR_HTTP2_PROTOCOL_ERROR only for /ReportServer URL but not for /Reports URL

Question

ERR_HTTP2_PROTOCOL_ERROR only for /ReportServer URL but not for /Reports URL

JohnSebastian-3934 546

I have a wildcard cert stored in the Certs database on my Windows 2022 Data Center host.

I configured SQL Server Reporting Services 2017 so that both the Web Service URL and Web Portal URL have the wildcard cert connected and port 443 is specified for All IPv4.

Here is the configuration for the Web Service URL:

User's image

Here is the configuration for the Web Portal URL:

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If I then use the https://hostname.nwm.doe.gov/Reports URL, it all works however if I use the https://hostname.nwm.doe.gov/ReportServer URL, I get this error:

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Clicking on the i to the left of the URL gives this information:

This site does not have a certificate.

plus some additional information about security.

Can anyone give me a hint on why the /ReportServer virtual directory doesn't see the certificate?

3 answers

Your answer

Answer 1

Anonymous

Hi @JohnSebastian-3934

I don't know if your specific configuration steps are correct. If you have installed the certificate correctly, when configuring the web service URL, you only need to select the friendly name of the certificate you created earlier in the "HTTPS certificate" drop-down list and click the "Apply" button.

For more details, you can refer to this link: https://askgarth.com/blog/how-to-setup-ssrs-to-use-https-part-2/.

If the answer is helpful, please click Accept Answer and Up-Vote for the same. If you have any questions, please feel free to let me know.

Best regards,

Aniya

JohnSebastian-3934 546 Reputation points

2023-03-23T14:30:44.3433333+00:00

We followed this article. The wildcard cert is imported into the IIS Manager. It just comes in without a Name:

After that the *.nwm.doe.gov cert is imported into both the Web Service URL and the Web Portal URL. As I have shown in the previous post.

What is weird is that the https://hostname.nwm.doe.gov/Reports URL works with no problem but the https:/hostname.nwm.doe.gov/ReportServer URL does not and throws the error. It also shows no certificate.
JohnSebastian-3934 546 Reputation points

2023-03-23T16:34:05.89+00:00

I can also report that it appears that the URLs are reserved properly (I think):

According to the SQL Server Reporting Services Configuration tool, both URLs have the same wildcard cert attached to them:

and

As I stated, the URL https://hostname.nwm.doe.gov/Reports works

but the URL https://hostname.nwm.doe.gov/ReportServer does not see a certificate and thus errors out
Anonymous

2023-03-27T06:43:42.9433333+00:00

Hi @JohnSebastian-3934

To be honest, since we can’t check the status of your server in the forum, this type of issue is usually difficult to resolve. I suggest you consider using the phone support service provided by Microsoft which can usually help you resolve your issue.
https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers
https://support.microsoft.com/en-us/supportforbusiness/productselection

Best regards,

Aniya

Answer 2

Anonymous

Hello, I have the same issue with a certificate coming from our internal PKI. So it's not related to the wildcard.

Something found the solution?

Answer 3

Aslan Patchagulov 0

Disabling HTTP/2 on the server helped me to solve this problem.

Just create two keys EnableHttp2Tls, EnableHttp2Cleartext in regedit and set them 0. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HTTP\Parameters

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ERR_HTTP2_PROTOCOL_ERROR only for /ReportServer URL but not for /Reports URL

3 answers

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