Unable to Log into remote Desktop

Sameer Rao 0 Reputation points
2023-03-23T01:43:44.51+00:00

I am having a huge issue trying to log onto Remote desktop server. I recently installed a new Windows Server 2022 Virtual machine with Active Directory as a secondary server to a Windows 2012 Primary Domain Controller. I followed the steps to make the 2022 server as the primary domain controller and transferred all roles to 2022.

After rebooting one of my servers, I am unable to log onto the server, I tried creating a new user but still can't log onto my server. My user is Domain Admin, local Admin, Schema Admin but I cannot log on. I tried flushing DNS but doesn't make a difference. If I access the virtual machine from Hyper V manager, I am able to log onto the server without any issues but cannot log on via RDP.

I tried Microsoft built in RDP in Windows 11, Remote Desktop Manager and neither works. Please Help!

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Amit Singh 4,896 Reputation points
    2023-03-23T06:24:54.7633333+00:00

    Domain Controller isn't pointing to a credential authority (itself) because the gateway was changed, so it uses cached credentials (as if it's not online/connected to the LAN).

    I would login as the local admin, change the network settings (gateway) back to the previous setting and logout/login or reboot. With the updated network routes, your domain controller should authenticate by normal methods i.e. logging in with your domain admin account.


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