Disabled mailbox - more than 1 copy

Question

Hello, need your help - we disabled some mailbox of retired employer but there was a problem - this disabled mailbox didn't appear among disabled mailboxes:

Get-MailboxDatabase | Get-MailboxStatistics | Where { $_.DisconnectReason -eq "Disabled" } | Format-Table DisplayName,Database,DisconnectDate

The result was - list with a disabled mailboxes except what I disable this time. So after some time (approx 12 hours) this problem mailbox appeared in a list of disabled mailboxes but we have already created a new mailbox (empty) instead of previously disabled. So now it looks like:

So the next step was: I connected disabled mailbox back to retired employer account (MDB03) and there was 2 empty copies of this mailbox left:

So how to delete these extra copies? Thank you.

Answer 1

Hi, you can use this procedure or wait for it to be purged based on the retention time

https://learn.microsoft.com/en-us/exchange/recipients/disconnected-mailboxes/permanently-delete-mailboxes?view=exchserver-2019