how do I integrate ServiceNow API with chatgpt for various use cases

karun 0 Reputation points
2023-03-23T17:26:26.4366667+00:00

how do I integrate ServiceNow API with chatGPT/Chatbot so that user prompts or answers can fill the information from ServiceNow knowledge base articles?

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
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  1. Ramr-msft 17,616 Reputation points
    2023-03-27T00:06:16.3533333+00:00

    @karun Thanks for the question. Here is the document to integrate platform like Pipedream, which allows you to set up a workflow that integrates the OpenAI (ChatGPT) API with the ServiceNow API.

    https://pipedream.com/apps/openai/integrations/servicenow

    Here is the guide to configure your ServiceNow instance and setting up the necessary API calls.

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