Microsoft login popup issue for tenant with multiple domain

Untung Tanamal 0 Reputation points
2023-03-23T20:01:05.7366667+00:00

Multiple users from different domain under the same tenant have been having an issue with Microsoft login pop up keep showing up.

Looking for any body that have the same issue and have an idea what is causing it

Microsoft 365 and Office | Office Online Server
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  1. Jack Merritt 5 Reputation points
    2023-03-28T18:20:46.66+00:00

    I have seen this happen when there is a shared mailbox added in the users mailbox profile settings.

    Under File>AccountSettings>Doubclick the Account>more settings>advanced

    Check that any mailboxes under "open these additional mailboxes" still exist and the user has access.

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