Teams won't load. Says needs an update

Question

We recently had to recreate a user account on a Windows 10 machine. MS Office 365 Business Standard is installed and they use Teams. Now Teams won't load. We get an error "Teams needs an update". I HATE this error! Updating teams does nothing. This is SUCH a FRUSTRATING application to fix! I have tried the following and it does nothing to fix this. I have also uninstalled Office 365 with Revo Uninstaller and that didn't work.

We have restarted, we have cleaned out everything Teams related from the %appdata% account (Teams, Microsoft\Teams, etc.) and we STILL get this error!

Does ANYONE have a way to troubleshoot and FIX Teams???

Open TaskManager and Kill Teams
	Close Outlook/Word/Excel
	%appdata%\Microsoft\Teams 
	Delete all content in the location and start Teams again.

Answer 1

Hi @Bill Artemik

Are you using Teams in a VDI environment?

If yes, please refer to this documentation: Install or update the Teams desktop app on VDI

Have you tried uninstalling Teams and installing the latest version?

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