Inverted tablet mode, how to force exit

Question

Hi, I have a 2-in-1 computer, specifically a Dell Inspiron 14 5410 but it has a problem: when I use it in notebook mode, the keyboard and trackpad turn off and it shows me the virtual keyboard icon as if I were using it in tablet mode.

However, when I put it in tent mode, the computer comes out of tablet mode and re-enables my keyboard and trackpad.

Until a few weeks ago it was working fine now instead it has this problem that reverses the behaviors. please someone help me.

Tent mode:

Notebook mode:

Answer 1

Hi, thanks for coming into the forums. I'm also a user like you and I'll be more than happy to help you to the best of my knowledge.

Please try the steps below.

1. Run the SFC scan & install all pending updates for your Window, below is the link for the complete guide.

https://support.microsoft.com/windows/365e0031-36b1-6031-f804-8fd86e0ef4ca

2. Update your GPU driver. Right-click the Windows start > select Device Manager > Find the Display Adapter and expand it > Right-click and select update. If that doesn't work, follow the same steps but instead of updating, right-click and select uninstall. Restart your computer.
3. If the issue started after you made changes, you can perform a system restore. On your keyboard, press the Windows key + R then type rstrui then press enter > select Next > Select the restore point/Date that you want to use on your computer click > Next > click Finish.
4. Reset your PC https://support.microsoft.com/windows/0ef73740-b927-549b-b7c9-e6f2b48d275e

If the reply is helpful, please Upvote and Accept it as an answer.

Answer 2

Tried everything so far, even a clean windows 10 and 11 instalation;
The ONLY solution i found so far is:

Put in Tent position so it stand on "notebook standard mode" with keyboard and touchpad active and working, then go to Device manager, System Devices, and DISABLE the Intel(R) Integrated Sensor Solution.

It will keep the active mode.