Exchange Back End Error on ECP

Question

I got an error when Log on to ECP, I think its about Exchange Back End. The error details you can see on attached picture.

Answer 1

The error you're seeing when attempting to log on to the Exchange Control Panel (ECP) could be related to a problem with the Exchange Back End service. Here are some steps you can take to troubleshoot the issue:

1. Check the status of the Exchange Back End service: Make sure that the Exchange Back End service is running and is not experiencing any issues. You can check the status of the service in the Services console on the Exchange server.
2. Check the Event Viewer for errors: Look for any errors or warnings related to Exchange Back End service in the Event Viewer. These may provide more details about the issue that is causing the ECP logon error.
3. Restart the Exchange Back End service: Try restarting the Exchange Back End service to see if that resolves the issue. You can do this in the Services console on the Exchange server.
4. Clear the browser cache and cookies: Try clearing the cache and cookies in your web browser and see if that resolves the ECP logon error.
5. Try a different web browser: Try accessing the ECP from a different web browser to see if the issue is specific to your current browser.
6. Contact Microsoft Support: If none of the above steps resolves the issue, you may need to contact Microsoft Support for further assistance in resolving the ECP logon error.

By following these steps, you should be able to troubleshoot and resolve the issue with the ECP logon error related to Exchange Back End.