How can I fix kmode execption not handled

Question

How can I fix kmode exception not handled while launching a game through xbox app, I have windows 11. I will also post dmp file.

Answer 1

Hi, thanks for coming into the forums. I'm also a user like you and will be more than happy to help you to the best of my knowledge.

Please try the steps below.

1. Run the SFC scan & update all pending updates for your Window, below is the link for the complete guide.

https://support.microsoft.com/windows/365e0031-36b1-6031-f804-8fd86e0ef4ca

2. Update your GPU driver. Right-click the Windows start > select Device Manager > Find the Display Adapter and expand it > Right-click and select update. If that doesn't work, follow the same steps but instead of updating, right-click and select uninstall. Restart your computer.
3. If the issue started after you made changes, you can perform a system restore. On your keyboard, press the Windows key + R then type rstrui then press enter > select Next > Select the restore point/Date that you want to use on your computer click > Next > click Finish.
4. Check for if your video/graphic card can handle the game's display
5. Reset your PC https://support.microsoft.com/windows/0ef73740-b927-549b-b7c9-e6f2b48d275e

If the reply is helpful, please Upvote and Accept it as an answer.

Answer 2

Kmode exception not handled is BSOD bugcheck E1.

BSOD are often caused by misbehaving drivers or malfunctioning hardware.

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Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

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--please don't forget to upvote and Accept as answer if the reply is helpful--