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Azure AD B2C custom policy - Getting Duplicate Code Error while logging in using authenticator app verification

Raghu Venugopal 5 Reputation points
2023-03-27T22:59:29.54+00:00

In Azure B2C custom policy, I am facing the below error while signing into a web app with Microsoft authenticator app verification.

"Duplicate verification code entered, please try again.

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Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Authenticator
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  1. Anonymous
    2023-04-03T20:23:26.3566667+00:00

    Hi @Raghu Venugopal , I would try reauthenticating with a new code first, and if this still doesn't work I would reinstall the authenticator app. If uninstalling and reinstalling doesn't work please let me know and I can help you further. If this answer helped you please mark it as "Verified" so other users can reference it. Thank you, James

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