OSD failed with 0x80004005

CoolSK2 170 Reputation points
2023-03-28T08:54:53.1666667+00:00

I'm using SCCM task sequence to install operation system for the new computers, get the following error message:

An error occurred while retrieving policy for this computer(0x80004005). For more information, please contact your system administrator or helpdesk operator.

Anyone can help me with this issue?

Microsoft Configuration Manager Deployment
Microsoft Configuration Manager Deployment
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Deployment: The process of delivering, assembling, and maintaining a particular version of a software system at a site.
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  1. Pavel yannara Mirochnitchenko 11,596 Reputation points
    2023-03-28T09:12:50.84+00:00

    80004005 is very common error code which basically tells you nothing. You need to learn to troubleshoot the OSD, first attempt it try to identify the real reason by reading Query Messages of the Task Sequence from CM console. If nothing will reveal, you need to investigate local logs, first is the tssms.log.

    How to . https://www.prajwaldesai.com/monitor-sccm-task-sequence-progress/

    1 person found this answer helpful.

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  1. AllenLiu-MSFT 39,916 Reputation points Microsoft Vendor
    2023-03-29T02:05:41.6533333+00:00

    Hi, @CoolSK2

    Thank you for posting in Microsoft Q&A forum.

    The error code 0x80004005 is a generic error code which means Access Denied. There may be number of reason behind this and you should analyze smsts.log to understand exact reason behind this error code.

    Here are some examples:

    https://www.techuisitive.com/post/configuration-manager-osd-task-sequence-fails-with-error-code-0x80004005

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".

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