System Center Service Manager Migration to new OS and Hardware

Harold Harris 21 Reputation points
2023-03-28T14:15:34.0666667+00:00

As part of upgrading Service Manager from 2019 to 2022 we also need to migrate to new hardware and OS. This includes all components including the SQL database, data warehouse, and reporting server. For the 2019 to 2022 upgrade only in-place upgrade is supported. Is there any documentation on migrating to new OS/hardware?

Service Manager
Service Manager
A family of System Center products for managing incidents and problems.
209 questions
Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
819 questions
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  1. XinGuo-MSFT 14,236 Reputation points
    2023-03-29T08:31:54.26+00:00

    Hi,

    Microsoft provides an upgrade guide for System Center Service Manager which includes information on upgrading from 2019 to 2022 and move the databases to new hardware.

    Move the Service Manager and data warehouse databases to different servers

    Upgrade System Center Service Manager

    Here are some good tips for your refence.

    Planning SCSM 2019 Migration or Upgrade

    If all servers are installed in virtual machine, the migration work should be easier.

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